Knowledge Q&A and Retrieval
Connect enterprise documents, standards, and past experience to the agent — employees find the evidence in natural language, with citations and permission boundaries preserved.
Custom, governable agent workflows built around your enterprise knowledge, approvals, and collaboration.
Start from your knowledge, rules, and existing systems — and bring AI into the work that happens every day.
Connect enterprise documents, standards, and past experience to the agent — employees find the evidence in natural language, with citations and permission boundaries preserved.
Read forms, validate rules, complete materials, and move approvals forward — agents take the repetitive judgment, humans keep the final decision.
Connect CRM, tickets, and the knowledge base to draft replies, summarize context, and trigger next steps — keeping service teams consistent.
Put metrics, databases, and business rules into one execution loop — with queries, explanations, and auditable results.
Start customized from one high-value process, then progressively connect systems, knowledge, and permissions into an enterprise AI workflow that keeps evolving.
Helix Flow delivers runnable, governable, iterable AI scenarios — bounded by your real data and processes.
On-site assessment of business processes, data, and existing systems — identifying what can be handed to agents.
Connect existing systems, knowledge, and permissions — establishing stable, traceable tool-call boundaries.
Validate continuously with real tasks and historical samples, so every answer, judgment, and action can be reviewed.
Launch one scenario, then expand to more processes; metrics, logs, and permissions land together with delivery.
* Business modules are delivered as professional services; scope and timeline follow an on-site assessment.
The platform ships in stages — here is what is in progress.
Data sovereignty, secure access, and centralized governance — part of the architecture, not a switch added later.
Platform, models, and data all run on your own servers and intranet; model access, data, and logs never leave your boundary.
mTLS-encrypted tunnels traverse NAT, and VPN networking links multiple sites; credentials are rotatable and revocable, node identities auditable.
Workspace-level isolation and multi-machine management; HelixVM provides VM-grade sandboxed execution for parallel projects.
Session-level execution tracing, token usage and cache-hit statistics, and centralized model access policy — for audit and compliance.
Thin frontend, heavy backend; AI-native, metadata-driven, pluggable.
The messaging model, approval engine, and task & calendar models are built in-house; storage stands on proven open source (TiDB).
Business objects are configurable — new modules ship without rewriting the frontend; the platform grows with the business.
AI capabilities run on our own aiagent engine, deployed independently and integrated via API — decoupled from, yet deeply linked to, business data and workflows.
Private deployment, secure connectivity, product customization — get in touch.